Most recent information
- All in-person classes will be delivered online for the rest of the academic year.
- The June graduation ceremony will not go ahead. Instead a celebratory online event will take place on June 12th. A seperate and official graduation ceremony will be planned for December 2020. Diplomas will still be issued on June 12th.
- Throughout this process, the Crises Team will continue to monitor the Coronavirus situation and will update www.ucr.nl/coronavirus with the most recent information. Specific questions or concerns may be sent to email@example.com at any time.
- We have received reports of phishing emails, including emails reportedly coming from DUO and banks requesting personal information. It is anticipated that criminals will make use of the digital disruption to access and potentially steal your personal data. Please be extra careful and double-check the ‘from’ address before opening any emails. Never send your personal data over email.
- All events, meetings and activities organized by UCR student boards are cancelled until at least 1 September 2020.
- Elliott will remain closed until further notice. In-person meetings, get-togethers, social events and house parties are strongly discouraged.
- Franklin will remain closed until further notice. Eleanor remains open, but strict social distancing rules apply.
- We expect you to continue to take special care and all preventative measures possible, as set out on the RIVM website.
- The Dutch government announced plans to begin reopening the Netherlands, starting on May 11th with a phased easing of restrictions throughout the summer. A comprehensive overview of the phases and the relaxation of measured can be found here.
Frequently Asked Questions
The new corona virus (COVID-19) can cause pneumonia. The first infections were recorded in China at the end of 2019, in the city of Wuhan. Although Corona viruses have been around for long time, there are many different kinds. In case of the new corona virus, the symptoms are often worse than with other kinds. Symptoms often include coughing or sneezing, a fever (38 degrees or higher) and/or difficulty breathing. Read more on the website of RIVM.
You can get the virus from someone else. When someone who has the virus coughs or sneezes, the virus becomes airborne. An uninfected person may then breathe it in. You can also get the virus if your hands make contact with contaminated people or objects. For example, if someone shakes your hand or if someone sneezes close to you. If you then touch your eyes, mouth, nose or neck with your hands, the virus can enter your body. The sicker someone is, the more easily he/she can spread the virus. Even people with few or little symptoms can spread the virus. You cannot not get the virus from mail or postal packages as the virus cannot survive well outside of the human body.
If your symptoms are mild (fever below 38 degrees), you may just have a common cold. In this case, you should stay home and away from other people to make sure you don’t infect them. You do not need to contact your doctor (GP) in this case.
However, if your symptoms worsen and you have been in contact with a person you know has the corona virus, or if have you been to an area where the coronavirus is prevalent: China (including Hong Kong and Macau); Singapore; South Korea; Iran; the northern Italian provinces of Aosta Valley, Piedmont, Lombardy, Trentino-South Tyrol, Friuli-Julian-Venice, Veneto, Emilia-Romagna, and Liguria, do not visit, but contact your GP. You need to contact your GP if you:
- Have a cough, are feeling stuffy or if you are sneezing;
- Have a fever (38 degrees or higher); and/or
- Have difficulty breathing.
If you don’t have a GP you need to call the nearest GP to you on a consult basis. Out of hours you can call the Huisartsenpost. The doctor will visit you in your room. He/she will then determine if you should be hospitalized or if you can stay in your room. If you can stay in your room, the GGD (Public Health Centre) will visit you to take samples from you to be tested in the lab. The GGD will then determine whether you can stay in your student accommodation or if you will be housed in a separate, isolated location.
- Wash your hands often with soap and water.
- Dry them with a paper towel. Throw this away.
- Use hand alcohol or hand gel only if there is no tap or soap available.
- Cough and sneeze into your elbow and not your hands.
- Do not shake hands with other people.
- Touch your eyes, nose and mouth as little as possible.
- Use paper tissues to blow your nose. Discard the handkerchiefs immediately.
- Stay two meters away from people .
- If you plan to travel, abide by the travel advice on the website of the Ministry of Foreign Affairs.
- Do not attend any meetings, gatherings, events or social engagements until at least 1 June 2020.
Symptoms of the Coronavirus are flu-like and may include coughing, sneezing or a fever. If you are concerned about someone you live with, you should avoid contact with the person and advise them to contact their GP immediately. If you have concerns for your own well-being because of your living situation, you should send an email to firstname.lastname@example.org.
You need to inform UCR via email@example.com once your GP has come to visit you. Please indicate in your email what information you have received from the GP and what has been determined for your situation. UCR will then be in a position to offer you the support you need based on your circumstances.
At the moment, there are no confirmed cases of Covid-19 at UCR. The RIVM provide updated information daily. For the most recent information on the Coronavirus situation in Middelburg and the Netherlands, please consult their website.
The Dutch government announced plans to begin reopening the Netherlands, starting on May 11th with a phased easing of restrictions throughout the summer. A comprehensive overview of the phases and the relaxation of measured can be found here.
- All in-person classes will be delivered online for the rest of this academic year. You will be able to join from a remote location using Zoom.
- If there are any changes to the forms of assessment or the length of the semester, we will advise you of this as soon as possible.
- The June graduation ceremony will not go ahead. Instead a celebratory online event will take place on June 12th. A seperate and official graduation ceremony will be planned for December 2020. Diplomas will still be issued on June 12th.
- At this moment in time, you do not have to stay on campus, nor are you expected to leave. The decision is entirely yours.
- If you do decide to stay in your dorm, we expect you to continue to take special care and all preventative measures possible, as set out at https://www.rivm.nl/en/novel-coronavirus-covid-19.
- If you do decide to leave campus, you must complete a mobility form (downloads automatically) and adhere to any travel restrictions imposed by the government. If you have already left and now decide to stay in your current location for longer, you must send us an updated mobility form.
- We should all play our part in curbing the potential spread of the Coronavirus. Therefore, do not organize or attend any house parties, get-togethers or in-person meetings until at least 1 June 2020.
- All activities, events and meetings organised by the various student boards are to be cancelled until at least 1 September 2020.
- Elliott will remain closed until further notice.
- The Coronavirus situation may change at any time. This could have an effect on the measures set out above. Please visit www.ucr.nl/coronavirus daily and send your specific questions or concerns to firstname.lastname@example.org.
- Villex has informed us that their Middelburg office will be closed, you can e-mail them at 088-5320000 or email email@example.com, from Monday until Friday 8:30-17:00. Villex will stay in contact with campus elders or house elders.
We have a dedicated information page on everything we are doing for current and prospective students. Here you will find more details about our established processes, our strategy for the future and what this means for prospective and current students.
After the Spring break, in-person classes will resume online for the remainder of the academic year. We are making every effort to ensure the least possible impact on your studies at UCR. Please be advised that these scenarios may include changes to forms of assessment, formats of classes and the length of the semester.
Elliott and Franklin will be closed until further notice, but Eleanor remains open. Strict social distancing rules apply though.
The ZB Library will be closed until further notice. The loan period of books has been extended till after 28 April. You will still be able to access digital scholarly sources online.
Keep an eye on email updates from UCR to learn more as new information becomes available. If you have specific questions, you should send your enquiry to firstname.lastname@example.org.
Zoom is an online (cloud-based) webinar and meeting platform that allows students and instructors to meet for classes, discussions and meetings via video link. This happens through your browser on your computer or through the (free) Zoom app on your mobile phone.
All instructors at UCR can now host classes and meetings using the Zoom accounts provided. They are able to host unlimited meetings of 24 hours each.
Students do not need their own Zoom accounts to join a class or meeting set up by their instructors. They can access any class or meeting by simply following the link they received from their instructors. If students want to host their own meetings, for say online group work or discussions, they can either use Skype or any other application of their preference. If they prefer to use Zoom, students can create a free account online. They will then be able to host their own meetings, but these will be limited to 40 minutes in duration. If more time is needed, two consecutive meetings could be scheduled.
The IT Helpdesk is available to answer any Zoom related questions you may have. You may also consider visiting the online Zoom resource library for instructional videos and helpful hints and tips.
Video conferencing app Zoom has become the platform of choice during the COVID-19 crisis. Zoom was hosting 10 million daily users as of December last year–according to a recent company blog – and now, that number has surged to 200 million. Zoom’s gained this level of popularity because it’s highly functional.
This drastic growth in user numbers have resulted in some privacy concerns which has been widely reported on. Zoom did act, but despite their recent steps to address its security and privacy, some issues such as “Zoom bombing” is possible if your meeting or chat isn’t properly secured.
Here’s what you can do to make your Zoom sessions more secure:
- Keep up to date – Zoom has so far proven that they can fix security and functional issues quickly using patches and updates. Therefore, one of the important steps you can take is to make sure you keep any installed version of the Zoom mobile or desktop app up to date. This ensures those issues are fixed, and your risk of compromise is lower.
- Use passwords to protect your meeting – Zoom bombing, which sees uninvited guests crashing your meeting or chat, relies on meetings not being password protected. People often post the Zoom meeting number online, and without any protection, bombers can simply enter and do their worst. Never share the link or meeting ID on public platforms. Allow Zoom to generate a random ID for each meeting. Enable “require a password when scheduling new meetings”. Disable the option “Embed password in meeting link for one-click join”. Enable “Require password for participants joining by phone.”
- Share the password securely – When using Zoom, securely sharing the password can be a challenge. But once you has generated your meeting password, share this using secure channels where only those who are supposed to be in your meeting can find it – such as via email or in Moodle. Never share passwords on any public forum, channel or media.
- Use waiting rooms – Another way to stop Zoom bombers from entering your chat or meeting is the use of waiting rooms. This allows the host to screen everyone entering the meeting to ensure no one uninvited can get in.
- Manage participants – It’s also a good idea for hosts to manage the meeting participants. In order to do that, you should ensure you are the only host. You can also control the camera and mute options.
- Beware of phishing – Attackers may use the digital disruption to lead people to a malicious site to download malware or enter details. You should always be careful when clicking on any meeting invite links. In a hurry it may be tempting to just click on a link in the latest email, but it is always worth the wait to check. If you are ever suspicious, copy the ID from the link provided and enter it in the official Zoom application to join.
If you have any concerns about your senior project or senior project supervision, you should contact the relevant head of department. If you have questions about your own trajectory, you are encouraged to talk to your supervisor or tutor.
If you have experienced extenuating personal or medical circumstances that will prevent you from submitting the written project by the deadline, you should contact your supervisor and tutor to discuss the possibility of an extension. An extension within the final week of the semester, i.e. with submission no later than May 15th, requires no formal Osiris Case request, but should have the support of both the supervisor and the second examiner.
An extension beyond the last day of classes requires the completion of a formal Osiris Case request (see Student Handbook section 6.5 for further details on rules and procedures); in the case of Senior Projects, this request should be submitted no later than May 11th.
Our ICT Helpdesk is here to support you. The Helpdesk can be found on the ground floor of the Eleanor building. It is located opposite classroom 8.
The Helpdesk can support you with problems related to facilities and/or ICT. You may contact the Helpdesk via e-mail: email@example.com. In urgent cases, the team can be reached by telephone: 0118-655545.
The Helpdesk is open only on weekdays between 8.30 to 12.00 and from 13.00 to 16.30. Additional opening hours will be on Monday, Tuesday and Thursday between 16.30 to 18.00.
The helpdesk is also available via Facebook and on WhatsApp: 06- 51259417.
Please follow the official travel advice given by the Dutch Government. Note the color of the region you intend to travel to and proceed accordingly:
- Red: Do not travel to this area;
- Orange: Only travel to this area if it is absolutely necessary;
- Yellow: You may travel to this area.
Second of all, please fill out the mobility form and send it to firstname.lastname@example.org. Please do so no matter where you are travelling (abroad, or to a different destination within the Netherlands), if you intend to be away from campus for 3 consecutive nights or more.
If your situation has changed since completing the mobility form for the first time, you must send as updated version as soon as possible.
If you are unable to travel home, please note that the Student Well-being Team will be organizing a number of events (e.g. dinner, beach walk) for those remaining on campus.
From 19 March 2020, the conditions for entry by anyone wishing to travel to the Netherlands have been tightened. The EU proposal of an entry ban for non-essential travel has been extended until 15 May 2020. The Dutch Cabinet has decided to adopt this EU-proposal. It concerns a restriction for all non-essential travel of persons from third countries to Europe (all EU member states, all Schengen members and the UK) with the aim to prevent the spread of the COVID19 virus.
It is not clear however what would be considered as essential travel. We advise that you read this page thoroughly before making any plans to return to the Netherlands. At the very bottom of the page, details are provided of how you can contact the IND direct. It is advised that you consult with the IND directly about your personal circumstances.
For many students, their rented room or apartment on campus is home. This is where they study and live. UCR have made contact with GGD Zeeland and the RIVM and we follow their guidelines in this regard. Whilst the Dutch government advises against all non-essential travel, returning to your home on campus is and should be considered essential. Moreover, UCR has no authority to prohibit any student from returning to the room or apartment they legally have the right to occupy. Especially if those students have no symptoms of the virus. All students, those who remained on campus and those who decide to return, must however abide by the rules set out by the Dutch Government at all times.
For more detailed information, you could also contact GGD Zeeland direct on 0113 249 400 or the RIVM on 0800 1351.
If, during this time, you are feeling isolated, having trouble focusing or simply want to talk to someone, the UCR Well-being Group is here to support you. The team meets every week to coordinate activities and to stay in contact with input from the crisis team, the RISC team, and study skills.
We are here to:
- Respond to questions you may have regarding your health and well-being
- Personally contact a student who may be ill to offer check-in. And we refer students to the guidelines of the Dutch government if necessary
- Arrange meetings with a Student Counselor and a Psychologist online
- Organize weekly online mindfulness sessions
To reach out to us, simply send an email with three possible times you can meet, and the team will send you an invitation for a Zoom meeting.
- Jeanette Gels – Head of the Risk Team/Student & Education Office, for all emergency situations.
- Karen van den Berg – Student Counselor – for a listening ear or guidance in dealing with a personal matter.
- Karolien Walravens – Senior Tutor – for questions regarding your academic program
- Christine Crommelin – for matters relating to stress or planning
- Christine Leedy – for help with writing papers and motivation letters or strategies for reading and studying efficiently
Yes. You can send an email via the usual channel to make an appointment.
An in-person meeting will only be possible if both counselor and student agree and if neither are showing any symptoms of Coronavirus.
The meeting may of course take place remotely.
UCR has instructed all student boards to follow the directive set by Utrecht University. This means that all activities, events and meetings are to be cancelled until at least 1 July 2020.
Elliott remains closed until further notice.
Moreover, we should all play our part in curbing the potential spread of the Coronavirus. Therefore, do not organize or attend any house parties, get-togethers or in-person meetings until at least 1 June 2020.
The Dutch Government announced that there can be no events until at least 1 September. Furthermore, the Government indicated that post 1 September, if coronavirus measures can be relaxed, the process will be gradual and that it will take some time before things will be completely back to normal.
It is therefore with much regret that the graduation ceremony will not take place as planned on 12 June. Instead, UCR has decided on the following:
- To make our students’ moment of graduation as special as possible, we will host a special, online graduation event on June 12th.
- And for those students who can and would like to come back to Middelburg, a formal reception and graduation ceremony for this graduating class will take place shortly before Christmas.
We are now working on a plan to make the graduation moment on 12 June as special as possible – and more details will be communicated with all at the beginning of May. Finally, as students will still be graduating officially on June 12th, they will also have an opportunity to collect their diploma in person from Eleanor on the day.
Abiding by the the 1.5m distancing policy, you can visit Eleanor, Classroom 9 on June 12th, between 4pm and 5pm to collect your diploma from the registrar.
If you are unable to collect your diploma in person, we can send it to you via certified mail. For the latter option, please note that UCR accepts no responsibility for diplomas either lost or damaged during postage. Please note that only one original diploma can be issued. Should another or replacement diploma be required for any reason, this will be a copy of the original.
If you would like us to post your diploma, please complete this form and return it to email@example.com. You can also authorize a proxy to pick your diploma up on your behalf. If you have any questions about this process or picking up your diploma in general, please send an email to the registrar.
Graduation support can be requested for students who experience a delay in their studies due to circumstances beyond their control. For example, in the case of:
- Illness (so also corona virus); and/or
- Insufficient feasibility of the program (for example, closed universities)
For students who have study delay due to corona virus the same rules apply as for other students who want to get graduation support. The regulations can be found on: https://students.uu.nl/en/practical-information/financial-matters/financial-arrangements/circumstances-beyond-your-control
Graduation support is meant for students who experience delays due to circumstances beyond their own control. When someone goes to a red/orange area deliberately, this is their own choice and not beyond their own control. As such, it is not possible to request graduation support.
Currently, there is no reduction or refund of tuition fees. Students must pay the full amount of tuition fees 2019-2020. Matters surrounding tuition fees are currently being discussed nationally. If anything changes, students will be notified. In the meantime, tuition fees will continue to be collected.
Higher education institutions and the Ministry of Education, Culture and Science are working on a financial support scheme to compensate for study delays caused by the Coronavirus crisis. The details are not yet available. You will be able to submit an application once the study delay has occurred, i.e. in September 2020 at the earliest. Additional information will follow. For more information about the current agreements, please visit this page.
As a result of the Coronavirus outbreak, DUO (the governmental organization for student finance) has expanded the possibilities of EU students for taking out an additional loan. For more information, please see the DUO website. You can activate and increase the loan with retroactive effect to the start of this academic year.
Villex will handle all questions on a case-by-case basis and consider all the possibilities. Daily routines continue for all people in the Netherlands. This means that all people in the Netherlands with a mortgage/rent, telephone costs, health/car/house insurance still need to pay their bills.
If you live in a studio apartment, you can contact the Belastingdienst to see what the options are to raise your rent allowance.
If you have problems paying your rent, you should contact your parents or guardians for financial support in the first instance. There are several countries who are providing financial support as well due to the coronavirus.
If you remain unable to afford your rent, you should contact the Villex headquarters. Villex has indicated that rent cannot be waived, but that they are willing to discuss alternative payment plans.
To do so;
- Send an e-mail to firstname.lastname@example.org
- Mention your room number and name in the e-mail
- Mention the reason why you cannot pay the rent
- Request a payment installment
- The payment installment is valid as soon as ‘Administratie’ has approved your request
When you have no income at all, either on your own or from your parents, you should contact Villex and provide them with a range of documents.
If you have been employed or earned an income from part-time work, you need to provide Villex with a written confirmation from your former employer explaining the reasons why they can no longer provide you with working hours or why the employer cannot pay your salary.
The documents will be forwarded to Woongoed for an approval to end your rental contract sooner than the 15th of July. Please see below the full list of documents you’ll need;
- Overview (recent) income student
- Overview (recent) income parents/guarantors
- Overview bills from the student and their parents/guarantors
- Detailed calculations with an overview why the rent cannot be paid
- Confirmation (former) employer student (no work/no income)
- Confirmation (former) employer parents (no work/no income)
There are two instances when it would be possible to end your rental contract early by giving one month’s notice:
- If you quit your studies at UCR, you can give 1 month’s notice to end your rental contract early. You will need to provide proof of the cancellation of the enrollment at UCR.
- If you have a doctor’s statement that you need to return to your home country on short notice due to medical/health reasons, you may be able to supply this in an application to end your rental contract early. You would still need to give 1 month’s notice.
Like UCR, Utrecht University (UU) follows the advice of the National Institute for Public Health and the Environment (RIVM), WHO and the Ministry of Foreign Affairs. UU is also in constant dialogue with regional partners about possible measures. For updated information from UU, please visit this page. The information is updated regularly and contains topics that concern students, faculty and staff.
The RIVM has a dedicated section on their website with information and FAQs regarding the novel coronavirus COVID-19 in the Netherlands. They also operate an information line, 0800-1351, which is available daily from 8:00 a.m. until 20:00 p.m CET.
- Questions about the situation in the Netherlands
- Questions about preparedness in the Netherlands
- Questions about your personal health
- Questions about prevention
- Questions about the novel coronavirus
- Questions about the international situation